AI video recognition
Each transaction can be video-recorded and interpreted by AI recognition logic to determine the actual basket of items a customer removed.
VendAi's core technology is not just the vending hardware. It is the software platform behind it: an enterprise retail operating layer that connects intelligent machines, payment orchestration, ERP-ready data, AI-assisted basket recognition, and multi-site control into one scalable system.
Use this page to explain how VendAi combines machine hardware, transaction intelligence, software integrations, and settlement logic into one deployable retail infrastructure layer.
Each transaction can be video-recorded and interpreted by AI recognition logic to determine the actual basket of items a customer removed.
VendAi software can connect machine activity, sales records, and operating data into existing enterprise workflows and larger company ERP environments.
The platform can allocate collections across operator hierarchies, supporting parent operators, customer-operators, and downstream channel relationships.
Weight and infrared detection layers provide additional validation so charging logic is not dependent on video recognition alone.
Transactions can update stock logs, create movement records, and support clearer auditability for replenishment, shrinkage review, and exception handling.
Operators can manage machine estates, monitor performance, review events, and use data to refine pricing, assortment, uptime, and rollout decisions.
VendAi's core technology model is aligned with a platform base that has already supported more than 400,000 smart terminals worldwide across 20+ retail formats, making it easier to position the solution for serious enterprise deployment.
| Capability | What it delivers |
|---|---|
| Smart Equipment Management | Monitor, control, upgrade, and track devices anytime, anywhere, with fault handling, shipment tracking, and full lifecycle visibility. |
| Early Warning System | Automatic alerts for inventory, equipment status, and other operating events help keep deployments smooth and uninterrupted. |
| Split Account Management | Automatic accounting can be performed across goods, equipment, orders, and shipping merchants for more structured settlement logic. |
| Applet Operation & Maintenance | Mobile applet tools make it easier to check data, track inventory, manage equipment, and handle shelf operations while on the go. |
| Franchisee Vision | Built to support factories, customers, sub-operators, and franchise models with multi-level and multi-type business structures. |
| Multi-Business Support | Supports multiple industries including catering and takeaway, snacks and beverages, beauty and personal care, travel and ticketing, and more. |
| Business System Integration | Can connect with ERP, supply chain platforms, and payment systems so enterprise clients can align VendAi with existing business infrastructure. |
| One-to-Many, Fully Compatible | Manage multiple vending machines across different business models from a single backend operating environment. |
| Customization | Custom software development can support the requirements of different industries, operator models, and deployment scenarios. |
We can position VendAi for distributors, multinational FMCG teams, offices, schools, hospitals, and mixed-use properties.